Joining Hakim Group means becoming part of a close-knit family of independent Optical practices across the UK and Ireland.
A career where empowerment, innovation, and unwavering support create a truly fulfilling experience. A career that’s not just fulfilling but a bit like joining a secret club of the happiest eye-care professionals.
Join us at Hakim Group as our Senior CRM Executive and be a part of our continued growth and innovation. Contribute to shaping the way we work while enjoying a challenging and fulfilling career with us
Customer Relationship Management (CRM) is an emerging function at Hakim Group and this is a brand new role. You’ll set the team up for success generate processes and ways of working to engage with our customers effectively. Initially, the role will focus on running effective recall and lapsed programmes across several channels with a high focus on first contact performance of both campaigns.
You’ll have the opportunity to continually innovate the ways we work and play a part in our continued growth.
Key Roles & Responsibilities
The Ideal Candidate:
You’ll have experience in a CRM role ideally as a team leader, being comfortable with data, being able to analyse, make decisions and tell stories with the data will be required. Optical industry experience would be ideal, however, not essential. You will need to be customer-focused with excellent communication skills. Strong organisational and IT skills and keen to learn new skills.
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
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