Hakim Group are the fastest growing group of independent opticians in the UK and have achieved this by staying true to our award-winning values of being honest, ambitious, kind, industrious and meticulous.
Our people are the lifeblood of our business. We provide you with the tools to thrive in your role, providing you with a career structure designed to help you to achieve your dreams and become the best version of yourself possible.
We offer a range of fantastic perks including a calendar of exciting events, an employee health plan, access to our financial flexibility fund and Rewards portal. You’ll also be embraced by our ever-expanding family of team members and introduced to our award-winning Hakim Group culture
Based at our HQ in Darwen as our IT Engineer, you will work alongside our customers, team members and business leaders being responsible for the efficient handling of incidents, resolution of issues, and completion of tasks as reported by users, assigned within our service desk.
You’ll have the opportunity to continually innovate the ways we work and play a part in our continued growth.
Key Roles & Responsibilities
You will be working closely with our HQ teams and Practice Partners supporting them with all things IT. This will involve:
The Ideal Candidate
You’ll be a customer-focused team player with great communication skills. You’ll have experience supporting a large user base and working with a service desk system, logging tickets and driven to resolve issues. You’ll be familiar with deploying and supporting Microsoft operating systems and applications, including 365. Azure experience would be advantageous. You’ll have knowledge of networking hardware – smart switches, routers, firewalls. You’ll have proficiency in managing projects, documenting processes and preparing training materials.
Click apply below and we will ensure you are contacted as soon as possible by one of our team.
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