Operations Support Executive

Hakim Group are the fastest growing group of independent opticians in the UK and have achieved this by staying true to our award-winning values of being honest, ambitious, kind, industrious and meticulous.

Our people are the lifeblood of our business. We provide you with the tools to thrive in your role, providing you with a career structure designed to help you to achieve your dreams and become the best version of yourself possible.

We offer a range of fantastic perks including a calendar of exciting events, an employee health plan, access to our financial flexibility fund and Rewards portal. You’ll also be embraced by our ever-expanding family of team members and introduced to our award-winning Hakim Group culture

Based at our HQ in Darwen as an Operations Support Executive you’ll support the delivery of optical services across the Hakim Group. Providing regular updates and analysis to the field team.

You’ll have the opportunity to continually innovate the ways we work and play a part in our continued growth.

Key Roles & Responsibilities

You will be working closely with the Operations teams supporting them to achieve weekly, monthly & quarterly targets. This will involve

• Assessing weekly reports to identify practices that have variations
• Using existing systems, work with field managers to support the implementation of any agreed actions
• Report on the areas where improvements can be made
• Liaise with practice teams and support the training of new users
• Support with the maintenance and administration of business systems

The Ideal Candidate

You’ll be a customer focused with great communication skills.  Having strong organisation and IT skills to be able to prioritise workload.  You’re someone who can work independently or as part of a team. Ideally, you’ll have previous experience of using Optix Software.

Click apply below and we will ensure you are contacted as soon as possible by one of our team.