Optical Front of House

Optical Front of House - Memory Opticians in Salisbury 

We’re proud to be an independent practice where patient care always comes first, and joining us as an Optical Front of House means being at the heart of keeping the practice running smoothly. You’ll play an important role in welcoming patients, helping them choose frames that suit their style and needs, and ensuring they have a great experience from start to finish. You would be part of a team that values organisation, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people-first environment where your contributions are heard and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

• Your birthday off work
• No Sunday or bank holiday working
• Access to Simply Health (claim cashback on healthcare purchases) 
• Retail discounts
• Cycle to work scheme 

We offer a range of benefits designed to support your wellbeing, development, and work-life balance.

We are looking for a full-time or part-time (20-40h per week) Optical Front of House to join us in delivering outstanding patient care at Memory Opticians in Salisbury. You’ll play a key role in keeping the practice running smoothly, handling administration duties, supporting our team, and ensuring that our patients have a positive, seamless experience. Having experience working in the optical industry is a must. 

This is a role for someone who genuinely enjoys helping people, takes pride in being organised, and values being part of a supportive team. Our ideal candidate is proactive, reliable, and thrives in a role where attention to detail matters. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is central to how we work, and you’ll play a key role in ensuring both staff and patients feel cared for and supported.

Your responsibilities will include:

• Welcoming patients and ensuring they feel comfortable and well cared for from the moment they arrive.

• Preparing clinics and supporting the smooth running of the day, making sure everything is ready for appointments.

• Helping patients choose frames that suit their style, face shape, and lifestyle needs.

• Managing day-to-day administration tasks such as booking appointments, handling correspondence, and maintaining accurate records.

• Assisting with light marketing activities, including social media posts, promotions, and patient communications.

• Supporting the wider team to keep the practice organised and running efficiently.

• Acting as a friendly, professional first point of contact for patients and colleagues alike.

Who you are:
You’re organised, detail-oriented, and enjoy making systems run smoothly. You take pride in your work and the role you play in helping both the team and patients have a positive experience. Above all, you bring a can-do attitude, a collaborative mindset, and a genuine interest in supporting people, both our staff and our patients.

Click apply below and we will ensure you are contacted as soon as possible by one of our team. Interviews will commence during the week beginning 3rd November.