Optical Front of House

Optical Front of House Vacancy - Eyes On Broadway 

We’re proud to be an independent practice where patient care always comes first, and joining us as our new Front of House means being the first welcome our patients receive each day.
We are appointment only, meaning we will provide our clients with a First Class Service.

You would be part of a team that values clinical freedom, supports your development, and encourages you to bring your personality and expertise to the role. We offer a welcoming, people first environment where your contributions are heard and your individuality is celebrated. Whether you're looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.

• Your birthday off work
• No Sunday or bank holiday working
• Access to Simply Health (claim cashback on healthcare purchases) 
• Retail discounts
• Cycle to work scheme 

We offer a range of benefits designed to support your wellbeing, development, and work-life balance

We are looking for a full-time (including Saturdays) Front of House to join us in delivering outstanding patient care. You'll play a key role in managing administration duties, booking appointments, submitting invoices and delivering ongoing care that makes patients feel confident, comfortable, and cared for.

As the Front of House for Eyes On Broadway, you'll be the first point of contact for every client, setting the tone for the exceptional service we’re known for.

You'll greet patients with warmth, offer refreshments, build rapport, and ensure each person feels genuinely cared for from the moment they walk in.

When you’re not directly customer-facing, you'll support the smooth running of the practices through a variety of administrative duties.

These include sending emails, organising and filing documentation, processing invoices, and maintaining clear, organised communication across the team.

This is a dual-site role across our Highgate and Muswell Hill practices. The ability to travel easily between sites is essential; it's a simple 7-minute drive or one stop on the bus.
This role includes working on Saturdays 

Who You Are

• Confident in seamlessly managing multiple tasks while maintaining impeccable service standards

• Adaptable, polished, and eager to embrace and embody our refined way of working

• Open to learning the bespoke systems and elevated service style that define our practice

• Naturally warm, poised, and dedicated to delivering an exceptional and memorable client experience

• Proud to offer thoughtful hospitality, including serving beautifully presented tea or coffee, as part of a premium, concierge-level service

• Someone who takes genuine pride in the finer details, enhancing every step of the client journey with elegance and care

Click apply below and we will ensure you are contacted as soon as possible by one of our team.