Dispensing Optician Assistant Manager

Dispensing Optician Assistant Manager Vacancy - Underwood Eyecare, Ferndown

At Underwood Eyecare, we pride ourselves on delivering exceptional eye care and the highest standard of customer service. We are an independent, luxury opticians offering exclusive, tailored eye care solutions in a stylish and contemporary setting. Our team is committed to providing personalised and cutting-edge optical services, combining expertise with elegance and innovation.

• Work in a prestigious, high-end independent practice with a loyal clientele.
• Competitive salary and performance-based incentives.
• Ongoing training and development opportunities.
• Access to a wide range of premium eyewear brands and advanced technology.
• A supportive and collaborative work environment where your contribution is valued.

Job Title: Dispensing Optician Assistant Manager – Full Time

Location: Ferndown, Dorset

Role Overview:

We are looking for a talented, professional, and passionate Dispensing Optician Assistant Manager to support the leadership of our Ferndown practice. This is a fantastic opportunity to step into a key role within a thriving clinic where your expertise, confidence, and people skills will be highly valued. You’ll work with premium eyewear brands, cutting-edge technology, and a dedicated team who share your commitment to exceptional care.

As a Dispensing Optician Assistant Manager, you will play a vital role in shaping the client experience and supporting the smooth day-to-day running of the practice. You will assist in leading the team, deliver bespoke dispensing services, offer expert advice on lenses and frames, and uphold the highest standards of clinical and customer care.

This role is full-time, Saturdays included.

Key Responsibilities:

• Deliver exceptional dispensing services, advising clients on frame selection, lenses, and styling to meet their individual needs.

• Work closely with patients to understand their lifestyle and vision requirements, ensuring they receive tailored optical solutions.

• Maintain strong product knowledge and stay up-to-date with eyewear trends and new optical technologies.

• Provide thorough aftercare, adjustments, and ongoing support to ensure clients’ eyewear remains in perfect condition.

• Support the Practice Manager in leading the team, contributing to a positive, collaborative, and high-performing environment.

• Assist with daily operations, including workflow management, customer service standards, and overall practice excellence.

• Take initiative to enhance processes, uphold exceptional care, and contribute to the continued success of the practice.

What We Are Looking For:

• GOC-registered Dispensing Optician.

• Experience in a high-end or luxury optical environment (preferred but not essential).

• Excellent communication and customer service skills, with a genuine passion for exceeding client expectations.

• A keen eye for detail and an interest in fashion, with the ability to offer personalised styling advice.

• A supportive and positive team player with the confidence to help guide and develop colleagues.

• Ability to stay calm under pressure, manage multiple priorities, and work proactively in a fast-paced setting.

• Availability to work full-time, including Saturdays.

If you are a skilled and passionate Dispensing Optician ready to step into a leadership role and work in a luxurious setting, we would love to hear from you. Apply now and be a part of our growing family at Underwood Eyecare.

Click apply below and we will ensure you are contacted as soon as possible by one of our team.