Experienced Optical Assistant

A unique opportunity has arisen for a talented individual who is looking for the next step in their career. Ladybrook Eyewear is an independent brand and has been established for almost 20 years. Both job security and a great culture are both on offer.

We invest in the fantastic equipment, providing a first-class service to our ever-loyal patients.

The role of the Optical Assistant is key to the smooth running of the practice. The ideal candidate is someone who takes ownership and massive pride in their work.

Benefits:

· Alternate Saturdays (+ early finish Saturdays)

· A competitive salary commensurate with experience

· A supportive and collaborative working environment

· A chance to work with a friendly and genuinely caring team

· Flexible working to cover medical appointments

· Free car parking

· Bike to work scheme

· Company events (The Hakim Group Annual Retreat is legendary)

· Company pension

· Referral programme

· Store discounts

· Wellness programmes

· Friends & Family Discounts

Ladybrook Eyecare is located in the beautiful, leafy area of Bramhall. We are an independent optical practice that has been established for over 17 years. We welcome patients of all ages, who can expect a friendly and professional service from a team that is passionate, experienced, and dedicated to eye care.

We are looking for a full-time Optical Assistant. You will have excellent communication skills, a friendly nature, and a genuine passion for helping people. You will also be eager to continue learning, develop your career, and make a valued contribution to the Bramhall community.

Dispensing & patient care (core part of the role)

• Confidently supporting dispensing across frames and lenses as part of daily clinical practice

• Guiding patients through their options in a clear, relaxed, and supportive way

• Helping maintain consistency in dispensing standards across the practice

• Acting as a reliable point of support for less experienced team members as they develop

Patient experience & standards

• Being a visible, welcoming presence in the practice

• Supporting patients throughout their journey with warmth and professionalism

• Handling questions or concerns calmly and appropriately

Operations & organisation

• Managing the diary to ensure smooth clinic flow

• Supporting specialist services such as dry eye and myopia management

• Ensuring systems and processes are followed consistently

Commercial confidence (with support)

• Confidently discussing value and options with patients in a natural, patient-first way

• Supporting high-quality dispensing outcomes aligned with our ethos

• Being open to coaching and development in this area; perfection is not expected from day one

Full training is provided depending on your experience. You may already have extensive optical experience, or you may be starting from the ground up. Your salary will reflect your experience and skill level.

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Are you ready for a new opportunity to work in a warm and welcoming environment with a team of like-minded experts?

Click apply below and we will ensure you are contacted as soon as possible by one of our team.