Optical Assistant

Optical Assistant Vacancy - Orrell Opticians

Orrell Opticians is a long-established independent practice in Ellesmere Port, known for its high standards, personal service, and strong team culture.

We work differently from high-volume corporate practices. We focus on doing things properly — taking time with patients, paying attention to detail, and delivering a consistently high level of care.

We invest in modern equipment including OCT, Optomap and advanced dispensing technology, and we’re committed to developing our team over the long term.

Development & Progression

We have a strong track record of developing our team.

For the right person, there is the opportunity to:

• Take on increased responsibility over time
  
  
• Develop into a more senior role within the practice
  
  
• Be supported towards the Dispensing Optician pathway if appropriate

Working Pattern

• Full-time – 37.5 hours per week
  
  
• Alternate Saturdays (9:00 – 5:30)
  
  
• Participation in 1–2 late finishes per month 
  
  

What We Offer

• from £12.71 per hour
  
  
• A supportive, team-focused working environment
  
  
• Ongoing training and development
  
  
• Free parking
  
  
• Company pension
  
  
• Staff eyewear and discounts
  
  
• Access to Hakim Group benefits
  
  

We’re looking for an Optical Assistant to join our team and play a key role in the day-to-day running of the practice.

This is a varied, hands-on role where you’ll be involved across the full patient journey — from reception and pre-screening through to dispensing support.

You’ll be joining a supportive, close-knit team, and we’re looking for someone who takes pride in their work, communicates confidently with patients, and enjoys being part of a professional environment.

What the Role Involves

• Booking and managing appointments (phone and in practice)
  
  
• Running a busy reception desk
  
  
• Preparing patients for their eye examination and building rapport
  
  
• Carrying out pre-screening tests accurately and consistently
  
  
• Supporting dispensing, adjustments, and repairs
  
  
• Helping the practice run smoothly day to day

What We’re Looking For

This role will suit someone who:

• May have previous optical or retail/customer service experience — but this is not essential
  
  
• Is confident speaking with patients and putting them at ease
  
  
• Takes real care with detail and accuracy, particularly in pre-screening
  
  
• Is organised, reliable, and happy taking responsibility
  
  
• Is proactive and willing to get involved, rather than waiting to be asked
  
  
• Enjoys working as part of a team and contributing positively
  
  
• Wants to learn, develop, and build a long-term role
  

What Success Looks Like

In this role, success means:

• Patients feel welcomed, looked after, and confident in their experience
  
  
• Pre-screening is carried out accurately and consistently
  
  
• The front of practice runs smoothly and efficiently
  
  
• You become a reliable and trusted part of the team
  
  

How to Apply

If you’re looking to join a practice where standards, teamwork, and patient care genuinely matter, we’d love to hear from you.

Apply with your CV and a short note about your experience.